Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee training
inclusive work environment
safe work environment
Job Description
Smart Arches Dental Implant Centers are a leading dental care provider dedicated to enhancing patients' lives through advanced implant dentistry. Founded by experienced doctors passionate about patient well-being, Smart Arches distinguishes itself from large, impersonal dental clinics by placing a strong emphasis on exceptional patient experience and personalized care. The company thrives on a culture that values making a tangible difference in patients' lives by restoring their confidence and oral health. As a rapidly growing dental organization, Smart Arches is committed to fostering a supportive and inclusive work environment where employees feel valued and empowered to contribute meaningfully to patient... Show More
Job Requirements
- High school diploma or GED
- Prior dental front office experience
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Proficient in using office equipment and computer software
- Ability to stand and walk for extended periods
- Ability to occasionally lift between 10 and 25 pounds
- Availability to work Monday through Thursday 8AM to 5PM and every other Friday 8AM to 1PM
Job Qualifications
- Task and detail oriented
- Self-starter who works well as a part of a team
- Excellent written and verbal communication skills
- Flexible and a quick learner
- Great organizational skills, excellent customer service skills and high level of office aptitude
- High school diploma or GED required
- Prior dental front office experience required
Job Duties
- Acting as a patient concierge by building trust and providing exceptional customer service
- Making welcome calls to new patients, answering initial questions, and setting expectations for their first visit
- Greeting and checking in patients, assisting with new patient paperwork, and ensuring a smooth visit experience
- Presenting and explaining treatment plans with out-of-pocket costs, including payment options like CareCredit
- Managing financial transactions, processing payments, sending insurance claims, and balancing daily deposits
- Scheduling and confirming appointments, handling patient paperwork, referrals, and appointment letters
- Answering calls, following up with labs and vendors, and relaying important information to the team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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