Smart Arches Dental

Front Desk - Temporary

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee training
inclusive work environment
safe work environment

Job Description

Smart Arches Dental Implant Centers are a leading dental care provider dedicated to enhancing patients' lives through advanced implant dentistry. Founded by experienced doctors passionate about patient well-being, Smart Arches distinguishes itself from large, impersonal dental clinics by placing a strong emphasis on exceptional patient experience and personalized care. The company thrives on a culture that values making a tangible difference in patients' lives by restoring their confidence and oral health. As a rapidly growing dental organization, Smart Arches is committed to fostering a supportive and inclusive work environment where employees feel valued and empowered to contribute meaningfully to patient... Show More

Job Requirements

  • High school diploma or GED
  • Prior dental front office experience
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Proficient in using office equipment and computer software
  • Ability to stand and walk for extended periods
  • Ability to occasionally lift between 10 and 25 pounds
  • Availability to work Monday through Thursday 8AM to 5PM and every other Friday 8AM to 1PM

Job Qualifications

  • Task and detail oriented
  • Self-starter who works well as a part of a team
  • Excellent written and verbal communication skills
  • Flexible and a quick learner
  • Great organizational skills, excellent customer service skills and high level of office aptitude
  • High school diploma or GED required
  • Prior dental front office experience required

Job Duties

  • Acting as a patient concierge by building trust and providing exceptional customer service
  • Making welcome calls to new patients, answering initial questions, and setting expectations for their first visit
  • Greeting and checking in patients, assisting with new patient paperwork, and ensuring a smooth visit experience
  • Presenting and explaining treatment plans with out-of-pocket costs, including payment options like CareCredit
  • Managing financial transactions, processing payments, sending insurance claims, and balancing daily deposits
  • Scheduling and confirming appointments, handling patient paperwork, referrals, and appointment letters
  • Answering calls, following up with labs and vendors, and relaying important information to the team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location