Gold's Gym

Front Desk Team Member - New Braunfels

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Gym membership
Training and Development

Job Description

Gold's Gym is a leading fitness center brand recognized worldwide for its commitment to health, wellness, and providing exceptional gym experiences to members at all fitness levels. With a reputation built on offering state-of-the-art facilities, top-tier equipment, and a supportive community atmosphere, Gold's Gym aims to inspire and empower individuals to reach their personal fitness goals. The gym fosters a welcoming environment where members feel motivated and supported through professional staff, personalized training programs, and engaging group classes. As a global leader in the health and fitness industry, Gold's Gym models itself on innovation, member satisfaction, and continuous improvement to... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Organized, structured, and friendly coupled with a passion for fitness
  • Good communication skills, both verbal and written
  • Understanding of basic cash processing procedures
  • Ability to proficiently use POS and CRM systems or other computer programs required to meet business needs
  • Ability to multi-task
  • Must be able to work a flexible work schedule to include holidays and weekends
  • Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time
  • Comply with all Gold's Gym policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills
  • Organized, structured, and friendly coupled with a passion for fitness
  • Good communication skills, both verbal and written
  • Understanding of basic cash processing procedures
  • Ability to proficiently use POS and CRM systems or other computer programs required to meet business needs
  • Ability to multi-task
  • Ability to work a flexible work schedule to include holidays and weekends
  • Ability to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods
  • Comply with all Gold's Gym policies and procedures

Job Duties

  • Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym
  • Provide security and control to the front door and retail area of the facility
  • Personally check each member into the gym using the proper check-in procedures
  • Monitor check-ins to identify delinquent accounts and notify Gym Management
  • Register all guests into the gym using proper registration procedures
  • Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner
  • Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location