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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Gold's Gym is a leading fitness center renowned for its commitment to helping members achieve their health and wellness goals through state-of-the-art equipment, expert guidance, and a supportive community environment. As a global brand with numerous locations, Gold's Gym has built a reputation for offering a diverse range of fitness programs, personal training options, and comprehensive wellness services tailored to all fitness levels. The gym fosters a welcoming atmosphere where members and guests feel motivated and valued from the moment they walk through the door. Gold's Gym emphasizes a culture of professionalism, enthusiasm, and exceptional customer service, making it a... Show More
Job Requirements
- High school diploma or equivalent
- excellent customer service skills
- organized, structured, and friendly attitude coupled with a passion for fitness
- good communication skills, both verbal and written
- understanding of basic cash processing procedures
- ability to proficiently use POS and CRM systems or other computer programs required to meet the business needs of the club
- ability to multi-task
- must be able to work a flexible schedule including holidays and weekends
- must be able to bend, squat, and lift upwards of 50lbs repeatedly
- must be able to stand for extended periods
- comply with all Gold's Gym policies and procedures
Job Qualifications
- High school diploma or equivalent
- excellent customer service skills
- organized, structured, and friendly coupled with a passion for fitness
- good communication skills, both verbal and written
- understanding of basic cash processing procedures
- ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club
- ability to multi-task
- compliance with all Gold's Gym policies and procedures
Job Duties
- Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym
- provide security and control to the front door and retail area of the facility
- personally check each member into the gym using the proper check-in procedures
- monitor check-ins to identify delinquent accounts and notify Gym Management
- register all guests into the gym using proper registration procedures
- ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner
- utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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