Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Gym membership
Flexible Schedule
Professional Development
Job Description
Gold's Gym is a globally recognized fitness center known for its comprehensive health and wellness services, state-of-the-art equipment, and commitment to creating a motivating environment for its members. Established as a leader in the fitness industry, Gold's Gym provides members with a variety of workout options, including personal training, group classes, and nutrition coaching, all designed to help individuals achieve their fitness goals. The company emphasizes community, customer service, and a supportive atmosphere that encourages personal growth and wellness. Employees at Gold's Gym are part of a passionate team dedicated to enhancing the overall member experience through professionalism, enthusiasm, and... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Organized, structured, and friendly coupled with a passion for fitness
- Requires good communication skills, both verbal and written
- Understanding of basic cash processing procedures
- Ability to proficiently use POS and CRM systems or other required computer programs
- Ability to multitask
- Must be able to work flexible schedule including holidays and weekends
- Must be able to bend, squat, and lift upwards of 50lbs repeatedly
- Must be able to stand for extended periods
- Comply with all Gold's Gym policies and procedures
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Organized, structured, and friendly with a passion for fitness
- Good communication skills, both verbal and written
- Understanding of basic cash processing procedures
- Proficient use of POS and CRM systems
- Ability to multitask effectively
Job Duties
- Warmly greet members and guests promptly to create a friendly and positive entrance and departure
- Provide security and control to the front door and retail area of the facility
- Personally check each member into the gym using proper check-in procedures
- Monitor check-ins to identify delinquent accounts and notify Gym Management
- Register all guests using proper registration procedures
- Direct guests and appointments to appropriate personal trainers promptly and professionally
- Professionally answer guest calls and take messages, following up with management for inquiries
- Respond immediately to member requests, inquiries, and concerns
- Maintain neat appearance and wear proper uniform attire with nametag while on duty
- Distribute keys, towels, and other materials as needed
- Process retail and concession sales
- Help maintain fully stocked cooler and retail inventory
- Attend all staff meetings as directed
- Clean and maintain the front desk area according to company standards
- Log all maintenance concerns and report safety issues
- Notify management of gym or member incidents requiring incident reports
- Work scheduled shifts and adhere to company attendance policies
- Perform light cleaning and equipment pickup during gym walkthroughs
- Assist in membership sales including signing up members
- Assign new members barcodes, take photos, and schedule complimentary personal training sessions
- Handle member account changes such as payment forms, freezes, cancellations, and manual agreements
- Assist with receiving orders and checking in retail and concession products
- Help members register and check in for classes via app
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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