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Job Overview
Compensation
Hourly
Range $16.25 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
Shaner Hotel Group is one of the leading hospitality owner-operators and management companies in the hotel industry. Renowned for its extensive portfolio of over 65 full-service, select-service, extended-stay, and resort properties, Shaner Hotels operates more than 7,500 rooms across 14 states in the United States and in four countries internationally. With partnerships that include top hospitality brands as well as independent hotel locations, Shaner Hotel Group continually demonstrates its commitment to excellence. Additionally, the company offers a broad range of ancillary services such as hotel development, design and construction, e-commerce solutions, and revenue management to investors, hotel owners, and brands.... Show More
Job Requirements
- Minimum one year experience in a similar position
- Prior supervisory experience preferred
- Ability to communicate effectively with guests management and co-workers
- High school diploma or equivalent required some college preferred
- Bilingual English Spanish skills advantageous
- Knowledge of local attractions and activities
Job Qualifications
- Minimum one year experience in a similar position
- Prior supervisory experience a plus
- Ability to satisfactorily communicate with guests management and co-workers to their understanding
- High school graduate or equivalent some college preferred
- Bilingual English Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Maintain complete knowledge of hotel features room types rates room availability and expected arrivals departures
- Handle guest complaints ensuring guest satisfaction
- Assist staff with their job functions to ensure optimum service to guests
- Monitor and maintain cleanliness sanitation and organization of assigned areas
- Present guest folios and process payments adhering to payment cash handling and credit policies procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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