Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
employee hotel rates
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company renowned for its extensive 30-plus year history in transforming lifestyle hotels across the United States, from the scenic islands of Hawaii to the cultural hubs at the tip of Florida. Known for managing an expansive and diverse portfolio, Springboard Hospitality fosters a culture of innovation and inclusivity, blending independent innovators, storytellers, adventurers, tech entrepreneurs, free-thinkers, and community leaders into a dynamic team. This team is committed to delivering exceptional hotel experiences that blend authentic human connections with superior hospitality services, ultimately enhancing traveler journeys through personalized and local experiences. The company... Show More
Job Requirements
- High school education or equivalent experience
- 1+ years supervisory experience in a hotel or customer relations position
- advanced knowledge of computer software including Microsoft Office and Outlook
- ability to communicate in English
- ability to handle cash and credit transactions
- ability to enforce company rules and Standard Operating Procedures
- ability to work variable schedules including weekends
- demonstrate knowledge of property safety and security procedures
- must be service oriented with excellent customer service and sales skills
- must be energetic and outgoing
- must possess excellent interpersonal and organizational skills
- ability to follow directions with attention to detail
- must be a team player able to work under minimal supervision
- able to multi-task in a fast-paced environment
- able to understand and work with basic financial information
- must be able to type 45 wpm and input data
- proficient in Microsoft Office and Opera
- ability to exercise confidentiality and discretion
- abide by payroll policies and company rules
- must be able to work primarily Monday through Friday 8am-5pm PST with occasional weekends or holidays
- travel as needed for hotel familiarization and meetings
Job Qualifications
- High school education or equivalent experience
- 1+ years supervisory experience in a hotel or customer relations position
- advanced knowledge of computer software including Microsoft Office and Outlook
- ability to communicate in English
- ability to achieve positive guest relations and maximize satisfaction
- ability to handle cash and credit transactions
- must be service oriented with excellent customer service and sales skills
- must possess excellent interpersonal and organizational skills
- must be able to multi-task in a fast-paced environment
- proficient working knowledge of Microsoft Office and Opera preferred
- must be able to exercise confidentiality and discretion
Job Duties
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner
- supervise Front Desk Agents, Valet, Bell staff and handle workload during shift
- review VIP reservations, amenity orders, and resumes for incoming and in-house guests
- update the computer system by inputting inventory and non-inventory groups
- control suites to ensure suites and special blocks are handled correctly
- communicate with other departments to ensure proper handling of guests and groups
- run accurate room status reports in a timely manner and relay necessary information to affected departments and individuals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities