Front Desk Supervisor - Davenport Hotel

Spokane Valley, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Multiple Tiers of Medical Coverage

Dental Insurance

vision coverage

24/7 Teledoc service

free maintenance medications

Pet insurance

hotel discounts

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. This landmark property is renowned for its rich history, stunning architecture, and luxurious amenities, making it a highly sought-after destination for both business and leisure travelers. As a member of the Autograph Collection, the hotel is part of a distinguished group of independent hotels known for their unique character and exceptional guest experiences. The Historic Davenport Hotel offers a perfect blend of old-world charm and modern luxury, providing guests with impeccable service and an unforgettable stay.

Davidson Hospitality Group manages this celebrated hotel,... Show More

Job Requirements

High school diploma or equivalent
Minimum six months experience in front desk or hospitality role
Prior cash handling experience required
Excellent communication and interpersonal skills
Ability to work nights, weekends, and holidays
Strong organizational and multitasking abilities
Proficiency with hotel management software and computer systems

Job Qualifications

Prior cash handling experience necessary
High school graduate or G.E.D. equivalent
Ability to communicate effectively with the public and other team members
Read, write and speak English fluently
Six months front desk experience
Strong computer skills
Flexible schedule including nights and weekends

Job Duties

Supervise front desk operations including check-in, check-out, and guest services
Lead and motivate the front desk team to provide exceptional customer service
Handle guest inquiries, concerns, and special requests in a professional and efficient manner
Train and onboard new front desk staff members
Ensure accuracy and completeness of guest reservations and billing information
Collaborate with other departments to resolve guest issues and enhance guest experiences
Maintain a clean and organized front desk area
Monitor and maintain compliance with hotel policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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