Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
travel discounts program
Employee assistance program
paid vacation days
Work-life balance
Family-friendly benefits
Daily Pay
Job Description
Hilton Grand Vacations is a renowned hospitality company known for providing exceptional vacation ownership experiences across multiple resort destinations. The company operates with a commitment to excellence, passion for service, and a culture that values employee growth and development. Cibola Vista Resort and Spa in Peoria, AZ, is one of the notable properties under Hilton Grand Vacations, offering a luxurious and welcoming environment designed to exceed guest expectations. As part of the Hilton family, the resort blends the high standards of Hilton hospitality with the unique offerings and leisure amenities that create memorable stays for its guests and owners.
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Job Requirements
- High school diploma or GED
- Prior related experience
- Ability to read, analyze, and interpret complex documents
- Ability to build and interpret business communications and reports
- Basic mathematical skills
- Highly skilled in solving practical problems and using good judgment in guest and business situations
- Excellent interpersonal and service skills
- Ability to resolve conflict, think on their feet, influence, and mentor others
Job Qualifications
- High school diploma or GED
- Prior related experience
- Ability to read, analyze, and interpret complex documents
- Ability to build and interpret business communications and reports
- Basic mathematical skills
- Highly skilled in solving practical problems and using good judgment in guest and business situations
- Excellent interpersonal and service skills
- Ability to resolve conflict, think on their feet, influence, and mentor others
- Associate's degree or college preferred
- Voice certified preferred
- 3 plus years of related experience preferred
- Prior management or supervisory experience preferred
Job Duties
- Coordinate the Front Office's daily operations by assisting guests with check-in and check-out
- Provide support to staff with any questions or guest situations
- Responsible for training and direction of new department team members
- Supervise and ensure proper registration and check-out sequences of events
- Maintain a daily log of all guests' opportunities with corrective action steps
- Follow up on unresolved situations and communicate with other managers or supervisors
- Follow-up on credit opportunities during each shift
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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