La Quinta Inn & Suites

Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

Perspective Hospitality is a well-established company in the hospitality industry, known for providing exceptional guest experiences through its dedicated service teams and quality accommodations. As a part of this respected organization, employees have the opportunity to work in a dynamic, customer-focused environment where guest satisfaction and operational excellence are priorities. Perspective Hospitality operates multiple properties and takes pride in creating welcoming atmospheres that make every guest feel valued and comfortable. The company's commitment to superior service is reflected in its ongoing staff training and adherence to high standards of hospitality management. The culture at Perspective Hospitality encourages teamwork, professional development,... Show More

Job Requirements

  • high school diploma or equivalent
  • 2 to 3 years of progressive hotel or related field experience
  • valid driver's license
  • flexible and long hours sometimes required
  • ability to stand for entire shift
  • ability to exert up to 20 pounds of force occasionally and up to 10 pounds frequently
  • warm and friendly demeanor
  • effective communication skills
  • attentive, friendly, courteous and service-oriented manner
  • ability to listen, understand and clarify concerns
  • ability to multitask and prioritize departmental functions
  • attendance compliance with scheduling needs
  • maintain high standards of personal appearance and grooming
  • comply with hotel standards and regulations
  • problem anticipation and resolution skills
  • ability to understand and apply complex information
  • confidentiality maintenance
  • initiative in anticipating guest or operational needs
  • willingness to cross-train in other hotel areas

Job Qualifications

  • high school diploma or equivalent
  • at least 2 to 3 years of progressive experience in a hotel or related field
  • college coursework in a related field is helpful
  • previous supervisory responsibility preferred
  • valid driver's license for the applicable state
  • effective verbal and written communication skills
  • strong problem-solving abilities
  • ability to multitask and prioritize tasks
  • leadership and team management skills

Job Duties

  • assist the Guest Services Manager in guest service operations
  • provide attentive, courteous, and efficient service to all guests
  • maximize room revenue and occupancy
  • supervise front desk staff and train new employees
  • handle guest complaints professionally and effectively
  • coordinate with other hotel departments to meet guest needs
  • ensure compliance with hotel standards and policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.