Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $22.50
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Retirement Plan
Employee Discounts
Flexible work schedule
Job Description
This esteemed hospitality establishment is recognized for delivering exceptional service and comfort to its guests. As a prominent hotel or remote camp environment, it prides itself on maintaining high standards, combining traditional customer service values with modern management technology to provide an outstanding guest experience. The property is staffed by dedicated professionals who work collaboratively to ensure smooth day-to-day operations and uphold the company’s core mission of excellence and guest satisfaction. Committed to fostering a positive work culture, this organization encourages teamwork, professional growth, and attention to detail across all departments, especially at the front desk, which is considered the... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of relevant front desk experience
- proficiency in Microsoft Office
- experience with hotel management software
- ability to speak, read, and write fluently in Spanish and English
- strong organizational skills
- capability to work multiple shifts including nights
- excellent communication skills
- ability to handle stressful situations
- attention to detail
Job Qualifications
- Proficient in Microsoft Office
- experience with Innfinity preferred
- experience with hotel management programs required
- at least 2 years of front desk experience in hotel or remote camp environment
- detail-oriented
- professional and friendly demeanor
- ability to work independently and in a team
- fluent in Spanish and English including reading, writing, and speaking
- excellent organizational and time management skills
- skilled problem solver
Job Duties
- Coordinate with the Lodge Manager to execute front desk assignments
- provide supervisory support to the front desk team
- become expert in Innfinity property management system and train team members
- process reservations and handle additional bookings
- promptly handle phone and in-person guest inquiries
- provide exceptional customer service and develop procedures to ensure high service standards
- support and lead the team regarding computers and people
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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