Front Desk Supervisor

Paterson, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid parental leave

DailyPay option

Employee assistance program

401(k) with Company Match

vacation

Paid Time Off

Complimentary wellness tools

Unlimited referral bonuses

Leadership development

Tuition Reimbursement

Discounts on hotel rooms

Dining Discounts

Travel Discounts

Job Description

White Lodging is a renowned hospitality management company that develops and operates a collection of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the United States' most desirable cities to live and work. With a strong commitment to delivering exceptional guest experiences, White Lodging has established a reputation for excellence in the hospitality industry by focusing on how people feel during their stay. The company’s portfolio includes a variety of upscale properties that cater to both business and leisure travelers, providing outstanding services and amenities that exceed guest expectations.

White Lodging emphasizes a culture of hospitality tha... Show More

Job Requirements

High school diploma or equivalent
previous supervisory or customer service experience preferred
strong communication and interpersonal skills
ability to multitask and problem-solve effectively
proficiency with front desk software and equipment
willingness to work flexible hours including weekends and holidays

Job Qualifications

An outgoing personality and positive attitude
adaptability and the ability to work in a fast-paced environment
hospitality experience preferred but not required

Job Duties

Deliver the highest quality of service to guests, anticipating and exceeding their expectations
run the "perfect shift" by ensuring all checklist items are complete and standards are upheld
supervise Front Desk staff and ensure adherence to brand standards
oversee the department in the absence of the Department Manager
perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training
handle additional responsibilities as assigned to maintain smooth operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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