Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic and innovative hospitality management company driven by an entrepreneurial spirit and a culture of building strong, results-oriented teams. With over 40 years of experience in the hotel management industry, we manage more than 75 hotels across over 20 states, partnering with some of the Nation’s largest real estate investment trusts (REITs), private real estate owners, and a broad portfolio of individually and family-owned hotels. Our rich history includes proven strategies for hotel management, development, and maximizing revenue, enabling us to operate prominent hotel brands successfully. We are committed to fostering a vibrant culture of excellence and... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Cash handling skills
- Strong communication skills
- Ability to work flexible hours including evenings, weekends and holidays
- Physical ability to stand for long periods and lift moderate weights
- Basic computer proficiency
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment is ideal
- Cash handling experience
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Assist with training, coaching and scheduling for the front office team
- Ensure all guests are served promptly and courteously during all shifts
- Apply problem solving skills to resolve guest issues to their satisfaction
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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