Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. With a history spanning over 40 years, InnVentures operates more than 75 hotels across 20 plus states, partnering with some of the nation's largest real estate investment trusts (REITs), private real estate owners, as well as a significant portfolio of individual and family-owned hotels. The company's culture emphasizes building strong teams that consistently deliver winning results. Through its proven methods in management, development, and revenue maximization, InnVentures has established itself as a trusted authority in operating major hotel brands. Their commitment to excellence and growth has... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Cash handling skills
- Strong communication skills
- Ability to operate basic technology
- Physical ability to stand for long periods
- Ability to lift 25 pounds
- Flexible availability for evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced guest-facing environment
- Cash handling experience
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Assist with training, coaching and scheduling for the front office team
- Ensure all guests are served promptly and courteously during all shifts
- Apply problem solving skills to resolve guest issues to their satisfaction
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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