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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training
Development
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished hotel management company committed to delivering exceptional hospitality experiences across its portfolio of hospitality properties. Known for its dedication to quality, integrity, community involvement, profitability, and fun, Concord Hospitality fosters an "Associate First" culture designed to support growth, work-life balance, and diversity among its team members. The company operates a wide range of hotels and lodging establishments that prioritize superior guest service and operational excellence, making it a respected name in the hospitality industry. Concord Hospitality continually invests in the professional growth and career advancement of its associates through comprehensive training programs and development opportunities.Show More
Job Requirements
- High school diploma or equivalent
- Hospitality or supervisory experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts including evenings, weekends, and holidays
- Commitment to delivering outstanding guest service
Job Qualifications
- High school diploma or equivalent required
- Hospitality or supervisory experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- Commitment to delivering outstanding guest service
Job Duties
- Provide the highest quality of service to guests at all times
- Check guests in and out efficiently and in a friendly manner
- Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
- Take reservations and manage room blocks and special requests
- Answer switchboard calls following proper telephone etiquette standards
- Monitor room availability and assist GM with yield management and restrictions
- Handle guest safe deposits per established procedures
- Keep the lobby and desk area clean and presentable
- Maintain thorough knowledge of emergency and security procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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