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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.58
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is a luxurious boutique hotel known for providing an immersive and unique hospitality experience. Nestled just steps away from Wrigley Field, the historic home of the Chicago Cubs, and within the vibrant Gallagher Way entertainment district, Hotel Zachary offers guests an exciting blend of comfort, style, and local culture. Our hotel prides itself on creating memorable moments for every guest by delivering top-tier service in a fast-paced and dynamic environment. As an integral part of the Davidson Hospitality Group, an award-winning full-service management company renowned for its... Show More
Job Requirements
- High school graduate or G.E.D. equivalent
- Prior cash handling experience necessary
- Six months front desk experience
- Strong computer skills
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Flexible schedule including nights and weekends
Job Qualifications
- High school graduate or G.E.D. equivalent
- Six months front desk experience
- Strong computer skills
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Prior cash handling experience
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk operations, including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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