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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career Development
Job Description
Sandpiper Hospitality (SH) is one of the fastest-growing companies within the extended stay hotel market, recognized for blending innovative hospitality practices with customer-centric service excellence. With a focus on delivering memorable guest experiences and operational efficiency, Sandpiper Hospitality has built a reputation for its commitment to quality, continuous improvement, and creating environments where both guests and employees thrive. As part of the hospitality sector, SH operates extended stay properties that cater to travelers who seek the comfort of home-like accommodations combined with the convenience of hotel services. The company places a high emphasis on leadership, teamwork, and upholding company values... Show More
Job Requirements
- High school diploma or equivalent
- One or more years of experience in human resources or leadership role
- Proficient in English communication
- Intermediate computer operation skills
- Ability to manage conflict and negotiate
- Knowledge of human resources procedures
- Basic understanding of applicable laws
Job Qualifications
- High school diploma or equivalent (GED)
- Bachelor’s degree in Business Management, Economics, Marketing, or related business field preferred
- One or more years of experience in human resources or a leadership role (hospitality, retail, food service preferred)
- General understanding of common office and human resources procedures
- Basic business awareness of applicable federal, state, and local laws related to human resources
- Proficient in reading, writing, and speaking English
- Intermediate computer skills
- Effective communication with staff and guests
- Strong conflict management, negotiation, and sales skills
Job Duties
- Assist the Hotel Manager in monitoring property operations and driving company initiatives
- Assist with monitoring monthly inventory of supplies and equipment and ensure purchases are within budget and with approved vendors
- Serve as a team lead for all hourly staff members in their daily work activities
- Train employees on company standards and job performance expectations when the Hotel Manager is unavailable
- Serve as the first level of contact for guest service issues
- Resolve guest issues or escalate to the General Manager or Regional Manager when necessary
- Promote 100 percent guest satisfaction throughout the property
- Uphold and enforce Sandpiper standards and policy compliance at the hotel level
- Ensure proper handling of client requests through responsiveness, follow-up, and escalation
- Work proactively with other team members and prioritize activities for the best interest of the team on joint projects
- Openly share new ideas and keep team members informed
- Ensure proper selection and retention of all property staff
- Assist the General Manager with coaching team members and ensuring accountability for policies and procedures
- Ensure training, coaching, counseling, and engagement of all team members
- Verify that all team members have completed required corporate and brand specific training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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