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Job Overview
Compensation
Hourly
Range $16.00 - $20.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment
Job Description
Boyd Gaming Corporation is a leading casino entertainment company operating successfully across various gaming jurisdictions in the United States. With a rich heritage and a strong foothold in the gaming industry, Boyd Gaming has consistently maintained its reputation as one of the premier companies in the sector. The company’s commitment to innovation, excellence, and community engagement underpins its strategy for sustained growth and leadership within the highly competitive gaming landscape. Boyd Gaming Corporation is known for its dynamic business philosophies, sound planning, and a focus on maximizing value not only for its shareholders but also for its employees and the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum three years of related experience as front desk clerk
- Experience in supervisory roles preferred
- Proficiency in hotel management software
- Strong customer service orientation
- Excellent communication skills
- Ability to maintain certifications or licenses as required by gaming regulations
- Ability to handle guest complaints and disputes effectively
Job Qualifications
- Three years of experience as a front desk clerk
- Supervisory experience preferred
- Ability to use company software systems for hotel management
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to obtain and maintain necessary certifications or licenses required by local gaming regulations
Job Duties
- Hire supervise and train staff members
- Evaluate work performance and administer counseling
- Prepare weekly work schedules and maintain time and attendance records
- Respond quickly and accurately to guest inquiries regarding hotel procedures and property information
- Resolve customer complaints or disputes
- Perform duties of a Hotel Clerk as needed
- Utilize computer system for front desk and office procedures
- Maintain strict accountability of guest coupon books
- Ensure departmental adherence to company and regulatory policies
- Other related projects or duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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