Front Desk Supervisor

Mobile, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Paid holidays

Job Description

This position is with a reputable hotel that is committed to providing outstanding guest experiences through exceptional front office operations. The establishment boasts a well-structured hospitality team dedicated to maintaining high standards of service, guest satisfaction, and operational excellence. Known for its warm hospitality and efficient service, the hotel prides itself on a welcoming atmosphere where guests feel valued and cared for throughout their stay. The hotel operates with a focus on teamwork, professionalism, and continuous improvement, striving to remain a preferred choice for both leisure and business travelers.

The role of Front Office Supervisor is a pivotal leadership po... Show More

Job Requirements

Minimum of two-year college degree
minimum of one year of hotel front desk experience
experience in cash handling and accounting procedures
ability to communicate effectively in the workplace primary language
ability to understand guests’ primary languages
physical ability to perform duties requiring finger dexterity, writing, standing, sitting, walking, repetitive motions, verbal communication, and visual acuity

Job Qualifications

Minimum of two-year college degree
minimum of one year of hotel front desk experience
experience handling cash, accounting procedures, and general administrative tasks
ability to speak, read, write, and understand the primary workplace language
ability to speak and understand guest primary languages
strong interpersonal and communication skills
proficiency with property management systems and related hotel technologies
leadership and team management experience

Job Duties

Participates in the selection of front office personnel
trains, cross-trains, and retrains all front office personnel ensuring effective use of Choice University
schedules front office and transportation staff with GM approval
communicates weekly changes in standards, promotions, and training to department heads
evaluates job performance of front office employees
maintains communication and relationships across all departments
verifies and processes time and attendance commissions weekly
ensures accurate room status and rate plan tracking information
resolves guest-related problems efficiently and courteously
updates and maintains group information and requirements
reviews nightly audit pack ensuring PMS reports balance with M-3
works within allotted front office budget
works front desk shifts as required
ensures credit card batches are balanced and submitted daily
processes invoices for direct bill accounts and updates GM with aging reports
participates in regular front office meetings
enforces uniform standards and professionalism
upholds the hotel’s commitment to hospitality
performs additional duties as requested by corporate or supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This:

View All