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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Career development opportunities
Employee Discounts
Employee Recognition Program
Job Description
Sandpiper Hospitality (SH) is a leading company in the extended stay market, recognized for its dynamic growth and commitment to excellence. Specializing in providing comfortable and convenient extended lodging solutions, SH is dedicated to delivering superior guest experiences by maintaining high operational standards and fostering a supportive work culture. As one of the fastest-growing companies in the hospitality sector, Sandpiper Hospitality emphasizes innovation, teamwork, and guest satisfaction as core pillars of its business. SH invests in its properties and its people, seeking dedicated professionals who share its vision of consistent quality and exceptional service.
The Assistant Hotel Manage... Show More
The Assistant Hotel Manage... Show More
Job Requirements
- High school diploma or equivalent
- one or more years of experience in human resources or a leadership role
- proficiency in English language
- basic computer skills
- knowledge of human resources procedures
- understanding of applicable federal, state, and local laws related to human resources
- effective communication skills
- conflict management skills
- negotiation skills
- sales skills
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree in business management, economics, marketing, or other business-related field preferred
- one or more years of experience in human resources or a leadership role
- hospitality, retail, food service experience preferred
- general understanding of common office/human resources procedures
- basic business awareness of all applicable federal, state, and local laws related to human resources
- ability to read, write, and speak English proficiently
- intermediate computer operation skills
- effective communication with staff and guests
- effective conflict management, negotiation, and sales skills
Job Duties
- Assist the Hotel Manager in monitoring property operations and driving company initiatives
- assist with monitoring monthly inventory of supplies and equipment and ensuring purchases are within budget and with approved vendors
- serve as a team lead for all other hourly staff members in their daily work activities
- train employees on Company standards and job performance expectations when the Hotel Manager is unavailable
- serve as the first level of contact for guest service issues
- resolve guest issues or determine necessity to escalate to the General Manager or Regional Manager
- promote 100 percent guest satisfaction throughout the property
- uphold and enforce Sandpiper standards and policy compliance at the hotel level
- ensure proper handling of client requests through responsiveness, follow-up, and escalation
- work proactively with other team members and prioritize activities for the best interest of the team on joint projects
- openly share new ideas and keep team members apprised to avoid surprises and disappointed guests
- ensure proper selection and retention of all property staff, partnering with the GM on interview selection
- assist the General Manager with coaching team members, ensuring all are held accountable for policies and procedures
- ensure training, coaching, counseling, and engagement of all team members
- verify that all team members have satisfied all required Corporate and Brand specific training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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