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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.50 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k) matching
Employee Discounts
Paid Time Off
Job Description
Woodbury Corporation is a renowned hospitality and real estate development company with a rich history dating back to 1919. Privately held and headquartered in Salt Lake City, this company has established itself as one of the most respected organizations in the Intermountain West. Woodbury Corporation owns and manages a diverse portfolio consisting of hundreds of commercial and residential properties, along with several Marriott and Hilton hotel properties. Their long-standing commitment to excellence is built on a foundation of integrity, emphasized by their motto "integrity over income" which has been a guiding principle throughout their 100-plus years of operation. The company... Show More
Job Requirements
- High school diploma or equivalent
- prior hotel front desk or supervisory experience
- strong communication skills
- ability to lead and manage a team
- proficiency with hotel computer systems
- knowledge of financial control procedures
- ability to work flexible hours including nights and weekends
- commitment to guest service
- problem-solving capability
Job Qualifications
- High school diploma or equivalent
- prior experience in hotel front desk or supervisory role preferred
- strong customer service skills
- knowledge of front desk operations and computer systems
- ability to handle financial transactions accurately
- excellent communication and leadership abilities
- ability to work flexible hours including nights and weekends
- problem-solving and conflict resolution skills
- professionalism and attention to detail
Job Duties
- Maintains guest service as the driving philosophy of the hotel
- personally demonstrates a commitment to guest service responding promptly to guests' needs
- develops added-value customer service programs
- empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest assistance
- meets or exceeds hotel guest satisfaction measures
- ensures hotel standards and services contribute to consistent guest service
- ensures all shift checklists are completed
- acts as manager on duty for hotel and manages front desk operations
- ensures front desk staff is trained in all front desk operations
- produces accurate financial reports on time
- responsible for continuous training and personal development of staff
- ensures front desk supplies are fully stocked
- assists in recognizing and correcting potential safety hazards
- understands and follows policies for hotel's key control system
- maintains a professional appearance and demeanor
- manages time effectively
- is punctual for shifts and meetings
- works nights, weekends, overnight shifts and special event weekends
- helps maintain an organized work environment
- assists in keeping all areas of the hotel clean
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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