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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel situated in the vibrant heart of the city. This chic and stylish hotel is known for its modern accommodations, world-class amenities, and inviting atmosphere that attracts both leisure and business travelers alike. The hotel prides itself on delivering exceptional guest experiences through personalized service and an elegant environment that fosters comfort and sophistication. It is part of Davidson Hospitality Group, an award-winning, full-service hospitality management company with a distinguished reputation for managing premier hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group... Show More
Job Requirements
- High School graduate or G.E.D. equivalent
- Prior cash handling experience necessary
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Six months Front Desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
Job Qualifications
- High School graduate or G.E.D. equivalent
- Six months Front Desk experience
- Strong computer skills
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Prior cash handling experience
Job Duties
- Supervise front desk operations, including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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