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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $19.20
Work Schedule
Night Shifts
Benefits
Dental Insurance
Health Insurance
Tuition Reimbursement
Opportunities for advancement
401(k)
Vision Insurance
Life insurance
Job Description
The Marriott at the University of Dayton is a distinguished hotel property managed by Concord Hospitality, a company celebrated for its commitment to quality and outstanding guest service. Situated in the vibrant area surrounding the University of Dayton, this Marriott branch offers guests a blend of convenience, comfort, and attentive hospitality. Marriott, as a brand, is synonymous with luxury and exceptional service standards worldwide, and this location maintains these high benchmarks by adhering strictly to both Marriott's brand standards and Concord Hospitality's proprietary Concord standards. As part of the Marriott family, the University of Dayton hotel caters to a diverse... Show More
Job Requirements
- Must have clean driving record
- Ability to work second shift
- Strong communication skills
- Previous experience in hospitality preferred
- High school diploma or equivalent
Job Qualifications
- Team player
- Detail oriented
- Leader
- Enthusiastic
Job Duties
- Provide the highest quality of service to the customer at all times
- Check guests in and out efficiently and in a friendly manner
- Handle guest mail and messages per established procedures
- Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies
- Take reservation requests efficiently
- Answer switchboard in accordance with standards of proper telephone etiquette
- Block rooms and handle special requests
- Monitor room availability and offer AGM and GM assistance in yield management and restrictions
- Handle safe deposits by guests per established procedures
- Keep lobby and desk area clean and presentable
- Have a thorough knowledge of emergency and security procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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