Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program
Tuition Assistance
discounted room rates
Training and Development
career advancement
Job Description
Concord Hospitality is a leading hotel management company known for its commitment to quality, integrity, and exceptional guest experiences. Specializing in the hospitality industry, Concord operates a portfolio of hotels across various locations, dedicated to creating memorable and seamless stays for its guests. The company prides itself on an 'Associate First' culture that fosters growth, diversity, balance, and a fun working environment. Concord Hospitality emphasizes training and development at all levels, enabling its employees to advance their careers and contribute meaningfully to the company's success. This strong foundation supports a workplace ethos grounded in community and profitability, making Concord a... Show More
Job Requirements
- High school diploma or equivalent required
- hospitality or supervisory experience preferred
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to multitask and remain professional in a fast-paced environment
- detail-oriented with strong organizational skills
- flexibility to work varied shifts, including evenings, weekends, and holidays
- commitment to delivering outstanding guest service
Job Qualifications
- High school diploma or equivalent required
- hospitality or supervisory experience preferred
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to multitask and remain professional in a fast-paced environment
- detail-oriented with strong organizational skills
- flexibility to work varied shifts, including evenings, weekends, and holidays
- commitment to delivering outstanding guest service
Job Duties
- Provide the highest quality of service to guests at all times
- check guests in and out efficiently and in a friendly manner
- handle guest mail and messages with professionalism and accuracy
- maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
- take reservations and manage room blocks and special requests
- answer switchboard calls following proper telephone etiquette standards
- monitor room availability and assist AGM/GM with yield management and restrictions
- handle guest safe deposits per established procedures
- keep the lobby and desk area clean and presentable
- maintain thorough knowledge of emergency and security procedures
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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