Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $34.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences and cultivating a diverse and inclusive workforce. Within its expansive portfolio, Marriott Hotels stands out for its dedication to elevating the art of hospitality by blending innovation with the comforting familiarity that guests cherish worldwide. Situated at the San Francisco Airport Marriott Waterfront in Burlingame, California, this location embodies Marriott's high standards and attention to guest service excellence. The hotel is strategically located, offering convenient access for travelers and tourists alike, making it a preferred choice for quality accommodation in the... Show More
Job Requirements
- high school diploma or equivalent
- at least one year of related work experience
- no supervisory experience required
- ability to stand, sit or walk for long periods
- ability to lift or move objects up to 10 pounds without assistance
- strong communication skills
- must comply with company policies and maintain confidentiality
Job Qualifications
- high school diploma or equivalent general education development program certificate, at least one year of related work experience, no supervisory experience required, strong communication skills, ability to work flexible shifts, customer service experience preferred, proficiency in handling various payment methods, basic computer skills to manage reservations and accounts, ability to multitask in a fast-paced environment
Job Duties
- assist staff in resolving problematic payments, follow up with guests to ensure satisfaction with issue resolution, process guest check-ins including reservation confirmation, room assignment and key issuance, handle all payment types including lodging charges and cash, check or card payments, open accurate guest accounts, anticipate and manage room availability issues and secure alternate accommodations if needed, block rooms in the computer and identify specific requests and requirements, contact appropriate department to resolve guest calls, requests or issues, coordinate with housekeeping to ensure rooms are in perfect condition upon guest arrival, review employee shift logs and memos and document pertinent information, compute cash drawer at start and end of shift, balance and deliver receipts according to accounting specifications, assist management with training, motivation and employee coaching, report accidents, injuries and unsafe working conditions and participate in safety training and certifications, comply with company policies and maintain professional appearance and confidentiality, anticipate and meet guest service needs, communicate clearly and professionally, prepare and review accurate documentation, maintain positive working relationships, ensure compliance with quality standards, perform physical tasks such as standing, sitting or walking for prolonged periods and handling objects up to 10 pounds, perform other reasonable job duties as requested by supervisors
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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