Job Overview
Benefits
Highly competitive wages
Exceptional benefit plan
401K matching program
Travel Discounts
Health and wellness programs
Job Description
Crescent Hotels & Resorts stands as a distinguished name in the hospitality industry, committed to delivering exceptional experiences to all guests who walk through its doors. As a proud team of hospitality professionals, Crescent Hotels & Resorts understands that the heart of its success lies in the passion and dedication of its Associates, whom it recognizes as the true stars of its operations. This chain of hotels and resorts is dedicated not only to excellence in service but also to creating a supportive work environment where every Associate feels valued and encouraged to bring their authentic selves to work each... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a front desk or guest service role
- Ability to stand, walk, and perform duties for extended periods
- Strong interpersonal skills
- Ability to maintain composure under pressure
- Willingness to assist team members
- Commitment to diversity and inclusion values
Job Qualifications
- Experience in hospitality or customer service
- Effective communication skills
- Ability to lead a team
- Team player mentality
- Stamina for standing and walking
- Ability to handle emergency situations
- Strong relationship-building skills
Job Duties
- Provide guidance and leadership to Guest Service associates as the Front Desk Supervisor
- Ensure consistent quality customer service is delivered
- Oversee daily front desk operations
- Resolve guest inquiries and issues efficiently
- Collaborate with team members to support job duties
- Observe and detect signs of emergency situations
- Maintain effective working relationships with associates and customers
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Job Location
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