Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a renowned hotel management company committed to providing exceptional lodging experiences across its portfolio of properties. Known for its dedication to quality service, integrity, community involvement, profitability, and an enjoyable work environment, Concord Hospitality fosters a culture that prioritizes its associates' growth and development. The company prides itself on an "Associate First" philosophy that supports diversity, work-life balance, and career advancement opportunities. With a focus on maintaining high standards and delivering memorable guest experiences, Concord Hospitality continues to be a sought-after employer in the hospitality industry.\n\nAs a Front Desk Supervisor at Concord Hospitality, you will play a... Show More
Job Requirements
- High school diploma or equivalent
- Hospitality or supervisory experience preferred
- Strong leadership skills
- Excellent communication skills
- Ability to multitask
- Detail-oriented
- Flexibility to work varied shifts
- Commitment to outstanding guest service
Job Qualifications
- High school diploma or equivalent required
- Hospitality or supervisory experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- Commitment to delivering outstanding guest service
Job Duties
- Provide the highest quality of service to guests at all times
- Check guests in and out efficiently and in a friendly manner
- Handle guest mail and messages with professionalism and accuracy
- Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
- Take reservations and manage room blocks and special requests
- Answer switchboard calls following proper telephone etiquette standards
- Monitor room availability and assist AGM/GM with yield management and restrictions
- Handle guest safe deposits per established procedures
- Keep the lobby and desk area clean and presentable
- Maintain thorough knowledge of emergency and security procedures
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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