Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.50 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Highly competitive wages
Exceptional benefit plan
RSP/401K matching program
hotel discounts
Tuition Assistance
Spa discount
Restaurant discount
Job Description
The Opus Westchester Autograph Collection, located at 3 Renaissance Square in White Plains, New York, is part of the prestigious Autograph Collection Hotels by Marriott International. Known for its distinctive character and upscale accommodations, this hotel caters to travelers who seek unique and memorable experiences during their stay. The Autograph Collection is a curated selection of independent four and five-star hotels, each offering bold design and exceptional service. Guests at The Opus Westchester can expect an environment that blends sophistication with personalized hospitality, making it a preferred destination for both business and leisure travelers in the vibrant White Plains area.Show More
Job Requirements
- minimum 1-2 years of front desk or guest services experience in an upscale or luxury hotel environment
- previous supervisory or lead experience preferred
- strong leadership and communication skills
- ability to resolve guest concerns calmly and with discretion
- excellent attention to detail
- ability to multitask in fast-paced environment
- proficiency with hotel property management systems and basic computer skills
- professional appearance and demeanor
- flexible availability including evenings, weekends, and holidays
Job Qualifications
- 1-2 years of front desk or guest services experience in upscale or luxury hotel
- prior supervisory or lead experience preferred
- strong leadership skills
- excellent communication skills
- guest-focused mindset
- ability to resolve guest concerns calmly and professionally
- proficiency with hotel property management systems
- professional appearance and demeanor
Job Duties
- lead daily front desk operations
- supervise front desk associates
- support check-in and check-out processes
- resolve guest concerns professionally and discreetly
- ensure service standards are consistently met
- maintain attention to detail and multitask in a fast-paced environment
- utilize hotel property management systems efficiently
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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