Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Professional Development
employee recognition programs
team events
Employee housing
Retirement Plan
Job Description
The hiring establishment is a hospitality organization focused on delivering exceptional lodging and guest services within a park setting. This company blends natural beauty with top-tier accommodations and excellent customer service to ensure memorable guest experiences. Known for its commitment to quality, the company operates various departments including lodging, guest services, public areas, and employee services, all geared towards maintaining high standards in hospitality. Serving as a pivotal part of this establishment, the Front Desk Supervisor role is designed to uphold and enhance these service standards through effective team leadership and operational management. Employment type is typically full-time with a... Show More
Job Requirements
- Possess positive and professional communication skills both written and verbal
- Be a proactive and inclusive problem-solver
- Must be able to work a variety of day night weekend holiday shifts
- Strong computer skills including Microsoft Office Word Excel Outlook and rooms management related systems
- Majority of shift will be spent on feet up to 8 hours per day in fast-paced environment in close proximity to other people
- Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally with frequent bending twisting and squatting required
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in hospitality or sales and marketing preferred
- Two years of experience in front desk room registration or hospitality preferred
- Two years of supervisory or management experience preferred
- Experience in national park or resort settings preferred
- Strong computer skills including Microsoft Office and rooms management systems
- Excellent communication skills both written and verbal
- Ability to train and mentor staff effectively
Job Duties
- Assist the Lodging Manager with recruiting interviewing hiring and training guest services staff including front desk and public areas employees
- Provide effective supervision professional development and recognition programs for lodging staff
- Design plan and coordinate special projects events to improve guest services and room aesthetics
- Organize and manage employee events monthly to enhance team relations and workplace environment
- Coordinate and ensure new hires have clean employee housing units and inspect rooms for health and safety standards
- Facilitate communication among housekeeping laundry and registration departments for daily room readiness
- Train staff on the park and surrounding area to serve as information resources
- Act as point of contact for park cultural protection programs
- Coordinate lodging team training programs including online training and compile management reports
- Communicate effectively with other departments regarding employee guest room availability and maintenance
- Understand and comply with company ISO management systems policies goals and initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
You may be also interested in: