Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Westin St. Louis is a prestigious upscale hotel located in the heart of downtown St. Louis, known for its luxurious accommodations, modern amenities, and unbeatable convenience. Situated near major city attractions such as Busch Stadium, this hotel offers an exceptional environment for guests seeking both comfort and easy access to local entertainment and business venues. The Westin St. Louis stands out as a premier destination characterized by spacious, modern rooms, a state-of-the-art fitness center, and an overall commitment to high-quality guest experiences. This property is managed by Davidson Hospitality Group, an award-winning full-service hospitality management company that operates across... Show More
Job Requirements
- Prior cash handling experience
- Valid driver's license with fewer than three moving violations in the past three years
- No DUI convictions
- One year of hotel front desk experience
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and team members
- Read, write and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Qualifications
- Prior cash handling experience necessary
- Valid driver's license with fewer than three moving violations in the past three years, no DUI convictions
- One year of hotel front desk experience required
- Marriott experience preferred
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk and valet shift operations including check-in, check-out, and guest services
- Lead and motivate the front office team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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