Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Westin St. Louis is a premier luxury hotel situated in the vibrant heart of downtown St. Louis, offering guests an exceptional blend of comfort, style, and convenience. Known for its spacious, modern accommodations and a state-of-the-art fitness center, The Westin is ideally positioned with prime access to prominent city attractions such as Busch Stadium. This upscale property is dedicated to providing its guests with memorable experiences, emphasizing excellence in service and an inviting atmosphere that fosters relaxation and enjoyment. As part of the Davidson Hospitality Group, an award-winning and full-service hospitality management company, The Westin St. Louis benefits from... Show More
Job Requirements
- High school graduate or G.E.D. equivalent
- One year of hotel front desk experience
- Prior cash handling experience necessary
- Valid driver’s license with fewer than three moving violations in the past three years, no DUI convictions
- Ability to communicate effectively with the public and team members
- Read, write and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Qualifications
- Prior cash handling experience
- Valid driver’s license with fewer than three moving violations in the past three years and no DUI convictions
- One year of hotel front desk experience required, Marriott experience preferred
- High school graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other team members
- Read, write, and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk and valet shift operations including check-in, check-out, and guest services
- Lead and motivate the front office team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests professionally and efficiently
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: