Renaissance Baton Rouge Hotel logo

FRONT DESK SUPERVISOR

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Employee assistance program
Discounted Rooms Programs
Paid holidays
Paid vacation
Paid sick time
401(k) retirement savings plan

Job Description

Renaissance Baton Rouge is a distinguished hotel located just 15 miles from Baton Rouge Metropolitan Airport, offering guests an ideal location with easy access to some of the area’s top destinations such as the Mall of Louisiana, Perkins Rowe, Louisiana State University, and the Country Club of Louisiana. This upscale hotel seamlessly blends Southern hospitality with elegant decor and a wide array of convenient amenities to provide a memorable experience for every guest. Visitors can enjoy exploring the numerous shopping, dining, and entertainment options nearby, while also having the option to retreat to their spacious, modern hotel rooms or suites.... Show More

Job Requirements

  • High school diploma or equivalent required
  • At least 2 to 3 years of progressive experience in a hotel or related field required
  • College course work in related field helpful
  • Previous supervisory responsibility preferred
  • Must have a valid driver’s license from the applicable state

Job Qualifications

  • High school diploma or equivalent
  • At least 2 to 3 years of progressive experience in a hotel or related field
  • College course work in related field helpful
  • Previous supervisory responsibility preferred
  • Must have a valid driver’s license from the applicable state

Job Duties

  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
  • Monitor all VIP and special guest requests
  • Review Front Office log and Trace File daily
  • Fully comprehend and operate all relevant aspects of the Front Desk computer system
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Be familiar with all in-house groups

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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