Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Competitive starting wages
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k
Paid training
Paid PTO
Referral program
Employee Discounts
Job Description
The Kahler Grand Hotel, located in the heart of Rochester, MN, is a proud member of the esteemed Kahler Hospitality Group. Known for its commitment to exceptional service and guest satisfaction, the hotel offers a welcoming and comfortable environment that feels like a home away from home. With a rich history and a reputation for excellence, the Kahler Grand Hotel stands as a premier destination for travelers seeking both leisure and business accommodations. The hotel boasts elegant rooms, contemporary amenities, and a range of dining options, all designed to enhance the guest experience. The dedicated staff continually strive to uphold... Show More
Job Requirements
- High school diploma or equivalent
- previous supervisory experience in a hotel or related hospitality environment
- strong leadership and communication skills
- excellent customer service skills
- proficient in hotel management software and Microsoft Office Suite
- ability to handle multiple tasks in a fast-paced environment
- flexibility to work evenings, weekends, and holidays
- problem-solving aptitude
Job Qualifications
- Previous experience in a supervisory role within a hotel or similar environment
- strong leadership and communication skills
- excellent customer service and problem-solving abilities
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- proficient in hotel management software (PMS) and Microsoft Office Suite
- flexibility to work various shifts, including weekends and holidays
- high school diploma or equivalent
- degree in Hospitality Management or related field preferred
Job Duties
- Supervise and support front desk staff, ensuring they provide excellent service to all guests
- manage the daily operations of the front desk, including check-in, check-out, and reservations
- handle guest inquiries, complaints, and requests in a prompt and courteous manner
- train, mentor, and coach front desk associates to maintain high standards of customer service
- monitor and manage room inventory, ensuring maximum occupancy and revenue optimization
- ensure compliance with hotel policies, procedures, and safety standards
- assist with scheduling, payroll, and other administrative duties as needed
- collaborate with other departments to ensure a seamless guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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