Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.20
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Tuition Assistance
discounted room rates
Paid Time Off
Job Description
The Marriott at the University of Dayton is a distinguished hotel committed to delivering exceptional hospitality services to its guests. Situated conveniently near the University of Dayton campus, this hotel caters to a diverse range of visitors including students, families, business travelers, and tourists seeking comfort and high-quality accommodation. The Marriott franchise is globally recognized for its unwavering standards of excellence, and the University of Dayton location is no exception. It offers a warm, welcoming atmosphere combined with modern amenities to ensure an outstanding guest experience. The hotel prides itself on providing a seamless blend of convenience, comfort, and impeccable... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Strong communication and interpersonal skills
- Ability to lead and motivate a team
- Proactive and responsive attitude
- Clean driving record
- Knowledge of hotel operations and reservation systems preferred
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Team player
- Detail oriented
- Leader
- Enthusiastic
Job Duties
- Provide the highest quality of service to the customer at all times
- Check guests in and out efficiently and in a friendly manner
- Handle guest mail and messages per established procedures
- Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies
- Take reservation requests efficiently
- Answer switchboard in accordance with standards of proper telephone etiquette
- Block rooms and handle special requests
- Monitor room availability and offer AGM and GM assistance in yield management and restrictions
- Handle safe deposits by guests per established procedures
- Keep lobby and desk area clean and presentable
- Have a thorough knowledge of emergency and security procedures
- Maintain a clean driving record
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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