Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Westin St. Louis is an upscale hotel located in the vibrant heart of downtown St. Louis. Known for its luxury accommodations and unbeatable convenience, this premier property boasts spacious and modern rooms, a state-of-the-art fitness center, and prime access to some of the city’s top attractions, including Busch Stadium. The Westin St. Louis provides an exciting and elegant environment where guests can enjoy a blend of comfort, style, and exceptional service. With a reputation for excellence and innovation in hospitality, The Westin St. Louis stands out as a leader in the hotel industry within the region.
We are curr... Show More
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Job Requirements
- High school graduate or G.E.D. equivalent
- One year of hotel front desk experience required
- Prior cash handling experience necessary
- Valid driver’s license with fewer than three moving violations in the past three years, no DUI convictions
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Qualifications
- High school graduate or G.E.D. equivalent
- One year of hotel front desk experience required
- Marriott experience preferred
- Prior cash handling experience necessary
- Valid driver’s license with fewer than three moving violations in the past three years, no DUI convictions
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Strong computer skills
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk and valet shift operations including check-in, check-out, and guest services
- Lead and motivate the front office team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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