Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $19.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with Company Match
Paid Time Off
Paid holidays
hotel discounts
Job Description
Providence Hospitality Partners is a Denver, Colorado-based company established in 2002 that specializes in hotel management and operations. The firm aims to operate hotels that guests prefer to stay in, associates enjoy working at, and investors find valuable to own. Providence Hospitality Partners promotes a corporate culture emphasizing teamwork, strong work ethic, service to others, and personal balance. They also have a commitment to enhancing the wellbeing of the communities where they operate through proactive corporate social responsibility initiatives. The company supports associates by encouraging achievement of defined objectives and fostering an environment conducive to growth and excellence.
Show More
Show More
Job Requirements
- Bachelor’s degree or equivalent preferred
- Four years of front desk related experience or equivalent
Job Qualifications
- Demonstrated proficiency in supervising and motivating subordinates
- Basic competence in subordinates’ duties and tasks
- Good judgement with the ability to make timely and sound decisions
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm
- Acute attention to detail
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Excellent customer service skills
- Ability to understand and follow written and verbal instructions
- Professional appearance and demeanor
- Ability to effectively communicate with people at all levels and from various backgrounds
Job Duties
- Organizes, directs, and monitors daily activities of front desk agents
- Ensures efficient, friendly, and professional guest registration, check-out, and telephone service
- Establishes procedures, prepares and coordinates schedules, and expedites workflow
- Assists with hiring, training, motivating, and rewarding front desk agents
- Reviews expected arrivals and verifies VIP and special requests, coordinating with other departments
- Reviews daily room availability and communicates with relevant staff
- Monitors daily departures and relays pertinent information
- Completes all necessary reports and forms daily
- Performs front desk agent duties as needed, including guest check-in/out and problem resolution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: