Crestview Management, LLC logo

Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Life insurance
Disability insurance
Vision Insurance
critical illness insurance
accidental insurance
401(k) Plan
Paid vacation
Paid holidays
paid sick days
free hotel rooms
hotel discounts

Job Description

Marriott Anchorage Downtown is a premier hotel located in the heart of Anchorage, renowned for its high-quality accommodations and exceptional guest services. As part of the Marriott International family, it maintains a commitment to delivering memorable experiences to travelers through attentive service, modern amenities, and a welcoming atmosphere. This hotel caters to both business and leisure travelers seeking comfort, convenience, and a touch of luxury during their stay in Alaska's largest city.

The Front Desk Supervisor at Marriott Anchorage Downtown plays a pivotal role in ensuring smooth and efficient front desk operations. This full-time position involves overseeing daily acti... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a supervisory role
  • excellent customer service skills
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • proficient in Microsoft Office and hotel management software
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a supervisory role
  • excellent customer service skills
  • strong communication and interpersonal skills
  • proficiency in Microsoft Office and hotel management software
  • ability to work in a fast-paced environment
  • ability to work flexible hours including weekends and holidays

Job Duties

  • Supervise and train front desk staff
  • ensure excellent customer service is provided to all guests
  • maintain a clean and organized front desk area
  • handle guest complaints and resolve issues in a timely manner
  • assist with check-in and check-out procedures
  • manage room reservations and cancellations
  • ensure compliance with hotel policies and procedures
  • perform other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location