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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a leading entertainment and dining venue renowned for its innovative combination of food, drinks, and interactive games designed to deliver a unique and exhilarating guest experience. Founded with the vision of providing a fun environment for people of all ages, Dave & Buster's continues to grow across the nation, offering dynamic venues where guests can celebrate and enjoy all-out fun. The company prides itself on a lively atmosphere that blends the appeal of a restaurant with that of an arcade, delivering unparalleled entertainment for family outings, group events, and casual hangouts alike. Operating as a fast-paced,... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work days, nights, and/or weekends as required
- capability to work in a noisy, fast-paced environment with distractions
- ability to read and write handwritten notes
- lift and carry up to 30 pounds
- move about and stand for long periods
- walk or stand 100% of shift
- frequent reaching, bending, and stooping
- neat, clean, and professional appearance
- ability to communicate clearly in English
- able to respond calmly to dissatisfied guests and escalate issues to management
- willing to follow dress code guidelines
Job Qualifications
- High school diploma or equivalent preferred
- previous restaurant, retail, or cashier experience preferred
- strong communication skills
- ability to multitask effectively
- customer service orientation
- ability to remain calm under pressure
- basic math skills for handling transactions
- friendly and approachable demeanor
- ability to work as part of a team
- proficiency in reading and writing English
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- Act as ambassador by greeting guests with enthusiasm and managing game rentals, merchandise sales, and telephone duties
- Keep supervisors informed of issues and take corrective action or suggest alternatives
- Bid farewell to guests ensuring satisfaction and invite them to return
- Prepare for shifts by stocking supplies such as menus, silverware, and cards
- Maintain cleanliness and organization of front desk and host station
- Conduct merchandise inventory during and after shifts
- Foster positive working relationships with team members to promote morale and productivity
- Notify manager of any unhappy guests
- Assist team members as needed
- Drive table turn timing by scouting, bussing, and cleaning tables
- Rotate seating fairly and balance dining areas
- Manage guest flow from entrances and direct guests efficiently
- Manage wait times and communicate updates to guests, team members, and managers
- Deliver silverware as guests are seated
- Accurately calculate and process bill transactions
- Greet and assist guests with smiles while processing transactions
- Reconcile monetary transactions from cash banks
- Complete 'To Go' orders accurately
- Sell merchandise at front desk where applicable
- Maintain a friendly demeanor and smile frequently
- Communicate effectively to generate enthusiasm for Dave & Buster's
- Dress neatly and professionally
- Read, write handwritten notes, and articulate clear greetings, requests, and farewells
- Respond calmly to dissatisfied guests and escalate issues to managers
- Must be at least 16 years old
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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