Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $7.25 - $12.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for combining an exciting arcade experience with a full-service restaurant. The company prides itself on creating a unique environment where guests can enjoy great food, drinks, and games all in one location. With a strong emphasis on fun and celebration, Dave & Buster's attracts a diverse clientele looking for an engaging and lively venue. The company fosters a team-oriented culture where employees enjoy working in an upbeat atmosphere with flexible schedules that can accommodate schooling or other job commitments. Among many appealing perks, Dave & Buster's offers comprehensive benefits... Show More
Job Requirements
- must be at least 16 years of age
- able to read and communicate in English
- able to articulate clear greetings, requests for assistance, and farewells
- skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- able to work days, nights, and/or weekends as required
- able to work in noisy, fast-paced environment with distracting conditions
- able to read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods
- walk or stand 100 percent of shift
- reach, bend, and stoop frequently
Job Qualifications
- friendly and able to smile frequently
- effective communication skills with guests
- ability to multitask in a fast-paced environment
- basic math skills for handling transactions
- ability to remain calm and professional when dealing with dissatisfied guests
- basic reading and writing proficiency in English
- restaurant, retail, or cashier experience preferred but not required
- ability to work cooperatively within a team
- professional appearance aligned with dress guidelines
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action or suggests alternatives
- bids farewell to guests leaving and ensures everything was satisfactory while inviting guests to return
- prepares for the shift by ensuring area is stocked with supplies including menus, silverware, power cards, and gift cards
- reviews cleanliness and organization of the front desk and host station
- conducts merchandise inventory during and after shift if applicable
- maintains favorable working relationships with team members to promote a cooperative and harmonious work climate
- notifies manager of any guest perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance
- manages flow from front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- responsible for reconciliation of any monies from their banks
- completes "to go" order transactions and ensures accuracy
- sells merchandise from the front desk if applicable
- must be friendly and maintain a frequent smile
- communicates effectively with multiple guests while generating enthusiasm for the brand
- dressed neatly and professionally
- demonstrates ability to read and communicate in English
- articulates clear greetings, requests for assistance, and farewells to guests
- responds calmly to dissatisfied guests and calls issues to manager's attention
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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