Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Free games
Job Description
Dave & Buster's is a vibrant entertainment and dining establishment known for combining the best of food, drinks, and games to create an ideal environment for fun and celebration. As a leader in the amusement restaurant industry, Dave & Buster's offers a unique blend of arcade games, sports viewing, and quality dining experiences that attract a diverse group of guests ranging from families to groups of friends and corporate gatherings. The company is highly regarded for its lively atmosphere, excellent customer service, and commitment to providing memorable experiences to every guest who walks through its doors. With numerous locations across... Show More
Job Requirements
- Work days, nights, and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, and stoop frequently
Job Qualifications
- Must be at least 16 years of age
- must demonstrate ability to read and communicate in English
- must be skilled at calmly responding to dissatisfied Guests and calling issues to Manager's attention
- restaurant, retail, or cashier experience preferred but not required
- employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for Dave and Buster's
- must be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
Job Duties
- Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to Guests leaving and ensures everything was satisfactory and invites Guests to return
- prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, Power cards, gift cards
- reviews the cleanliness and organization of the Front Desk and Host station
- discusses problem areas with Manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate
- notifies Manager of any Guest that is perceived to be unhappy
- drives table turn timing by scouting open tables, bussing and cleaning tables
- manages flow from the front doors efficiently helping Guests and directing as needed
- manages wait times and communicates information as needed to Guests, Team Members and Managers
- greets and assists Guests efficiently and with a smile while processing transactions
- makes timely and accurate calculations of bill transactions
- is responsible for the reconciliation of any monies from their banks
- must be friendly and able to smile frequently
- assists other Team Members as needed or as business dictates
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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