Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $12.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining venue that offers a unique blend of food, drinks, and games, providing an unmatched experience for guests of all ages. Known for its lively atmosphere and commitment to fun, Dave & Buster's blends a casual dining restaurant with a video arcade and event space, making it a popular destination for families, friends, and corporate events alike. The company prides itself on creating an environment where guests can celebrate all types of occasions with great food and exciting games, ensuring every visit is memorable. With numerous locations across the country, Dave &... Show More
Job Requirements
- Be at least 16 years of age
- Work days, nights or weekends as required
- Work in noisy, fast-paced environment with distracting conditions
- Lift and carry up to 30 pounds
- Stand and move about facility for long periods
- Walk or stand 100% of shift
- Frequently reach, bend and stoop
- Demonstrate ability to read and write notes
- Comply with company dress guidelines
- Have reliable communication skills in English
- Ability to respond calmly to dissatisfied guests and escalate issues
- Follow safety and operational policies
- Maintain cooperative working relationships with team members
Job Qualifications
- High school diploma or equivalent preferred
- Experience in restaurant, retail or cashier roles preferred but not required
- Strong communication skills with ability to interact positively with diverse guests
- Ability to multitask effectively in a fast-paced environment
- Friendly and approachable personality with frequent smiling
- Ability to read and communicate clearly in English
- Ability to remain calm and professional when handling guest concerns
- Commitment to maintaining a neat, clean and professional appearance
- Basic math skills for transaction calculations
- Ability to work flexible shifts including days, nights and weekends
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games in a fun environment
- Greet guests with positivity and enthusiasm while coordinating game rentals, merchandise sales and telephone operations
- Keep supervisors informed of problems or unusual situations and take corrective action or suggest alternatives
- Bid farewell to guests ensuring satisfaction and inviting them to return
- Prepare the shift area with necessary supplies including menus, silverware, power cards and gift cards
- Review and maintain cleanliness and organization of the front desk and host station
- Conduct merchandise inventory during and after shifts if applicable
- Foster cooperative and harmonious working relationships with team members to promote morale and productivity
- Notify the manager of any unhappy guests and assist other team members as needed
- Manage table turn timing by bussing and cleaning tables and rotate seating to ensure fairness
- Handle guest flow from entry, manage wait times and communicate effectively with guests, team members and management
- Deliver silverware as guests are seated and accurately process bill transactions
- Greet and assist guests with transaction efficiency and reconcile cash as necessary
- Complete to-go order transactions and sell merchandise if applicable
- Maintain a friendly demeanor and professional appearance
- Communicate clearly in English and respond calmly to dissatisfied guests, escalating issues to management as required
- Follow dress code guidelines and meet age requirement of at least 16 years
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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