Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Harbor Health is a pioneering multi-specialty clinic group located in Austin, Texas, that embraces a modern and innovative approach to healthcare. Established to revolutionize the healthcare experience, Harbor Health focuses on co-creating health with patients, providers, and payers, forging a fully integrated system that not only delivers care but also supports a better payment model. At the core of Harbor Health's mission lies a commitment to placing the human being at the center of healthcare, ensuring that all individuals can fully flourish. With a progressive vision and dedication to reshaping patient care, Harbor Health has quickly emerged as a significant... Show More
Job Requirements
- High school diploma or GED
- Minimum of six (6) months of experience working in a professional administrative or related capacity
- Strong interpersonal and communication skills
- Excellent analytical and problem-solving skills
- Proficiency with MS Office Suite
- Organization and time management skills
Job Qualifications
- High school diploma or GED
- Minimum of six (6) months of experience working in a professional administrative or related capacity
- Strong interpersonal and communication skills to effectively communicate with physicians, other medical professionals, office personnel employees and patients
- Excellent analytical and problem-solving skills
- Proficiency with MS Office Suite (Word, Excel, and Outlook)
- Organization and time management skills
- Prior medical office and/or healthcare setting experience preferred
- Prior customer support experience preferred
- Experience with medical terminology preferred
- Bilingual English/Spanish language skills preferred
Job Duties
- Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files
- Quickly answering or properly referring questions
- Notifying providers of patient arrivals
- Provides conflict resolution and responds to patient grievances
- Creates and maintains confidential patient files and records, files accordingly
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Float to other facilities as needed and required
- Facilitates patient check-in and check-out. Explain payment options
- Collects and posts patient payments
- prepare deposits and follow established cash handling procedures
- Completes patient intakes, and conducts insurance verifications and authorizations
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter