Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.89 - $26.70
Work Schedule
Standard Hours
Weekend Shifts
Benefits
10 sick days
10 US holidays
20-25 paid time off days
Medical insurance
Dental Insurance
Vision Insurance
403B retirement plan
Disability insurance
Life insurance
Employee assistance program
Job Description
The International Rescue Committee (IRC) is a globally recognized humanitarian organization dedicated to responding to some of the world's most severe crises. Established in 1933 at the behest of Albert Einstein, the IRC has grown into one of the largest international humanitarian non-governmental organizations (INGOs), operating in over 40 countries and 29 U.S. cities. The organization is committed to restoring health, safety, education, economic well-being, and empowerment to individuals and communities devastated by conflict and disaster. IRC's mission is to help those affected not just survive but reclaim control of their futures and rebuild their communities with dignity and hope.... Show More
Job Requirements
- English proficiency, both spoken and written
- bilingual language skills preferred
- committed to diversity, equity and inclusion
- committed to anti-racism
- comfortable welcoming and working with people of all backgrounds including immigrants and refugees
- ability to work independently and as part of a team
- high school diploma or equivalent
- at least two years relevant work experience
- proven customer service skills
- proficiency in Microsoft Office
- strong organizational and multitasking skills
- effective communication skills
- ability to work in a professional office environment
- ability to work full-time in person
- availability for occasional weekend or evening work
Job Qualifications
- High school diploma or equivalent
- at least two years of relevant work experience in an office environment
- proven customer service skills with ability to communicate effectively with limited English speakers
- proficient in Microsoft Office applications including Word, Excel and Outlook
- strong keyboarding skills
- capable internet usage skills
- demonstrated organizational experience with ability to juggle multiple tasks, set priorities, manage time effectively and meet deadlines accurately
- ability to handle multiple tasks simultaneously in a dynamic environment
- effective communication skills and ability to work collaboratively with partners, community and clients in a cross-cultural, multi-disciplinary environment
Job Duties
- Manage front door entry system and lobby in a professional way
- greet and process visitors with appointments and manage visitors without appointments
- respond to all client inquiries in a polite, professional, and timely manner
- ensure new staff and interns have access to ID cards and office key fobs/cards
- answer and direct incoming telephone calls, take messages and answer basic questions or direct them to appropriate programs
- oversee administrative volunteers and provide training, supervision, and support
- regularly update front office memos and announcements board
- assist with safety and security measures as required
- maintain the reception area and lobby in a sanitized, neat, and professional manner
- oversee operations in both reception offices and meeting rooms, including receiving and distributing mail and restocking office supplies
- liaise with office and equipment maintenance providers and other external parties as needed to support office operations
- assist operations team with maintaining and processing office supply requests
- carry out administrative tasks including scheduling appointments, filing, faxing, receiving and distributing mail
- monitor general office and volunteer email inboxes, direct emails to appropriate staff and respond to general inquiries
- coordinate with donors and advise on donation needs and requirements
- comply with all IRC policies, procedures, and protocols including the IRC Way and Child Safeguarding Policy
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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