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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Fixed Shifts
Job Description
Voss Salon is a premier luxury salon dedicated to providing an exceptional guest experience through high-quality beauty and service offerings. Established with a passion for beauty and hospitality, the salon combines expert stylists and a welcoming environment to create memorable experiences for every client. As a leader in the luxury salon industry, Voss Salon prides itself on its commitment to innovation, style, and personalized service. With a focus on creating a supportive and motivating workplace, the salon fosters both professional growth and outstanding customer satisfaction. The team at Voss Salon is composed of passionate individuals who share a common goal... Show More
Job Requirements
- Previous customer service experience required
- Ability to multitask and stay organized
- Friendly, confident, and professional communication style
- Strong interest in hospitality, beauty, or luxury service environments
- Comfortable making recommendations and guiding guest conversations
- Must be authorized to work in the United States
- Ability to stand for extended periods and lift up to 25 lbs
Job Qualifications
- Friendly, confident, and professional communication style
- Strong interest in hospitality, beauty, or luxury service environments
- Comfortable making recommendations and guiding guest conversations
- Ability to multitask and stay organized in a fast-paced setting
- Previous customer service experience required
- Salon or retail experience preferred
- Cosmetology students are encouraged to apply
Job Duties
- Welcome guests with warmth and professionalism, creating a confident first impression
- Guide guests through check-in and checkout while maintaining a calm, luxury environment
- Build genuine connections through conversation, personalization, and thoughtful service
- Reinforce stylist recommendations to help guests feel confident purchasing service recommendations, retail suggestions, and add-on treatments during checkout
- Confidently recommend retail products, memberships, gift cards, and future services when appropriate
- Proactively encourage prebooking and assist guests in securing their next visit
- Follow up with guests who choose to 'book later' to help maintain strong retention
- Manage appointment scheduling using salon software while optimizing stylist availability
- Monitor stylist availability and help fill openings through proactive outreach
- Assist in minimizing cancellations and maintaining strong booking flow
- Maintain an organized, professional front desk and retail area
- Salon upkeep, merchandising, and inventory presentation
- Use salon software efficiently for booking, payments, and guest notes
- Work closely with stylists and leadership to deliver a seamless luxury guest experience
- Communicate clearly about guest needs, opportunities, and service flow
- Contribute to a positive team culture focused on growth, accountability, and support
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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