Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.30 - $1.00
Work Schedule
Weekend Shifts
Benefits
wellness incentive programs
Health Insurance
Income protection benefits
Employee discounts on hotel, food, retail and entertainment
free meals in employee dining room
Career development programs
volunteer opportunities
Partner discounts on travel, electronics, and online shopping
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company known for its exceptional service, iconic properties, and commitment to creating memorable experiences for guests around the globe. The company operates a variety of resorts, casinos, and entertainment venues designed to provide unparalleled leisure and hospitality services. MGM Grand Detroit, located in the vibrant city of Detroit, Michigan, stands as a premier destination for guests seeking luxurious accommodations, exquisite dining, and exciting entertainment. The resort is part of the larger MGM Resorts International brand, which prides itself on diversity, innovation, and a guest-centered approach to hospitality.
Working at MGM ... Show More
Working at MGM ... Show More
Job Requirements
- Must have a high school diploma, GED or equivalent
- Prior guest service experience preferred
- Proficiency in hotel management software and computer applications
- Strong communication and interpersonal skills
- Ability to work flexible schedules including weekends and holidays
- Detail-oriented and capable of handling cash transactions responsibly
Job Qualifications
- High school diploma, GED or equivalent
- Guest service experience
- Strong listening and communication skills
- Proficiency with hotel management and front desk software
- Ability to work varied shifts including weekends and holidays
- Professionalism and friendly demeanor
Job Duties
- Welcome guests and provide memorable service
- Manage check-in and check-out processes efficiently
- Resolve guest complaints in alignment with S.H.O.W. Service Basics
- Partner with Housekeeping to meet guest expectations
- Handle cash and credit transactions and balance accounts
- Control and issue room keys while ensuring security
- Deliver a seamless and professional guest experience
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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