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Front Desk Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $18.00
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Education Assistance
bonus plans
retirement plans
flexible spending accounts
on-demand pay
Employee assistance program
supplemental insurance options

Job Description

Touchmark is a community focused on enriching the daily lives of its residents through the principles of Excellence, Teamwork, Hospitality, Integrity, and Compassion. These core values guide every interaction and task performed within the community, from personal caregiver assistance to maintaining the physical environment. Operating as a residential care and hospitality provider, Touchmark fosters a supportive, respectful, and friendly atmosphere where residents feel valued and cared for every day. The community emphasizes a culture of allyship and generosity, expressing it through the mantra: I AM AN ALLY • I AM A FRIEND • I AM A GIVER. This commitment to... Show More

Job Requirements

  • Hold a high school diploma or equivalent
  • have at least one year of relevant experience as a receptionist or similar role
  • possess proficiency in Microsoft Office and basic office equipment
  • demonstrate strong communication and interpersonal skills
  • be able to handle multiple tasks simultaneously
  • maintain composure in challenging situations
  • be willing to perform security and cleaning duties as needed

Job Qualifications

  • High school diploma or equivalent
  • at least one year of experience as a receptionist or concierge in a busy setting or similar service-oriented role
  • excellent multitasking abilities
  • working knowledge of Microsoft Office applications
  • ability to maintain patient, tactful composure when interacting with residents, family members, staff, and visitors
  • understanding and commitment to company values of excellence, teamwork, hospitality, integrity, and compassion

Job Duties

  • Warmly welcome and direct incoming visitors and guests
  • serve as a go-to person for residents, guests, and team members needing assistance
  • answer telephones promptly and professionally
  • monitor emergency pendants and pull cords
  • act as security by conducting perimeter door checks
  • deliver newspapers to residents
  • maintain cleanliness and organization of front desk and common areas near the entrance

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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