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Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $24.00
Work Schedule
Standard Hours
Benefits
employer paid health insurance
Dental Insurance
Vision Insurance
403(b) Retirement Plan with employer matching
Partial educational reimbursement
Paid holidays
accrued paid time off
Employee Discount Programs
Colleague Referral Bonus Program
Job Description
Axis Community Health is a well-established nonprofit organization founded in 1972, dedicated to offering comprehensive healthcare services to more than 15,000 individuals of all ages within the Tri-Valley region. As a community-focused health provider, Axis Community Health is committed to delivering high-quality, affordable, and accessible healthcare that promotes the overall well-being of its diverse clientele. The organization’s mission underscores its dedication to providing compassionate care that spans primary healthcare, mental health support, and dental services, ensuring that all community members receive the care they need regardless of their financial circumstances, living conditions, or insurance coverage. Over decades of service, Axis... Show More
Job Requirements
- High school diploma or equivalent
- One year of experience as a receptionist in a healthcare setting preferred
- Ability to type a minimum of 35 WPM with minimal errors
- Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems
- Must be able to use office equipment (i.e. copier, fax, etc.)
- Ability to maintain a high level of confidentiality
- Excellent customer service skills
- Ability to be at work regularly and on time
- Proactive and self-motivated
- Ability to organize and set priorities
- English/Spanish bilingual preferred
Job Qualifications
- High school diploma or equivalent
- One year of experience as a receptionist in a healthcare setting preferred
- Epic experience a plus
- Excellent customer service skills
- Knowledge of patient billing procedures, insurance verification
- English/Spanish bilingual preferred
- Strong analytical, employee relations, and interpersonal skills
- Excellent writing, business communication, editing, and proofreading skills
- Ability to interact effectively and in a supportive manner with persons of all backgrounds
- Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment
- Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times
- Ability to establish and maintain positive and professional working relationships
- Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate
- Must be able to be at work regularly and on time
- Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting
- A can-do attitude with attention to detail
- Ability to type a minimum of 35 WPM with minimal errors
- Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems
- Must be able to use office equipment (i.e. copier, fax, etc.)
Job Duties
- Greet patients and agency visitors, direct all individuals to the appropriate location and services and be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health
- Respect and maintain privacy and dignity of agency clients assuring client confidentiality at all times per HIPAA regulations
- Register patients according to agency protocols and schedule appointments according to established procedures
- Determine financial status of patients and their eligibility for Axis Community Health services
- Assist patients in completing appropriate forms accurately, and document all information according to Axis Community Health protocols
- Provide clinical support services for the assigned department/provider
- Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested
- Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations
- Maintain the cleanliness of all department and patient areas before, during and after clinic
- Participate in staff meetings, attend other meeting and training events as assigned
- May be required to perform other related duties, responsibilities and special projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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