Rothman Orthopaedics

Front Desk Receptionist (Temporary)

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Tuition Reimbursement
Paid Time Off
retirement savings plan
competitive pay

Job Description

Rothman Orthopaedics is a renowned leader in the field of orthopedics with a commitment to improving patients' lives through expert care and innovative medical solutions. Founded in 1970 by Dr. Richard H. Rothman, the practice has grown substantially and now operates in more than 40 locations, delivering high-quality orthopedic care. Rothman Orthopaedics is recognized for its dedication to clinical excellence, patient satisfaction, and advancing orthopedic medicine, making it a top choice for patients seeking specialized treatment and compassionate care.

This vibrant medical practice is currently looking to hire a Front Desk Receptionist on a temporary basis until mid-March 2... Show More

Job Requirements

  • High school diploma or GED
  • Minimum one year experience in medical office environment
  • Knowledge of business office procedures and medical terminology preferred
  • Proficient with MS Office
  • Ability to work scheduled shifts including evenings
  • Must have good communication skills
  • Ability to manage multiple tasks
  • Compliance with COVID-19 vaccination policy

Job Qualifications

  • High school diploma or GED
  • Minimum of one year's experience in a medical office environment
  • Knowledge of business office procedures and medical terminology preferred
  • Proficient computer skills including MS Office
  • Experience with electronic medical record systems preferred
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Professional and courteous demeanor

Job Duties

  • Greets patients and visitors in a prompt, courteous, and helpful manner
  • Checks in patients, verifies and updates demographic and insurance information in eCW
  • Updates the eCW system on patients’ arrival and records referral information
  • Utilizes eCW to enter the copayment and notes to the Business Office
  • Checks out and makes appointments for follow-up patients' office schedules
  • Answers telephone in an amiable and professional manner, screens calls, answers questions within the area of responsibility, forwards calls, or takes messages
  • Assists patients with ambulatory difficulties
  • Screens visitors and responds to routine requests for information
  • Collects applicable insurance co-pay information and referrals
  • Batches out and balances end-of-day payments
  • Assists other front desk personnel in situations with irate patients
  • Maintains work area and lobby in a neat and orderly manner
  • Re-supplies front desk for the day
  • Prepares all work for the next business day in eCW including linking referring doctor, referral number, copay, and authorization number
  • Prints out all related paperwork for patients’ appointments
  • Attends meetings as required
  • Works with Patient Responsible team to collect past due balances
  • Exemplifies the desired culture and philosophies of the organization

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink connects hospitality employers and applicants.

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