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Front Desk Receptionist - St. Petersburg, FL
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
retirement savings
employee discount
Job Description
Anne Arundel Dermatology is a leading dermatology practice with over 50 years of experience providing high-quality medical, surgical, and aesthetic skin care services. The practice is well-known in the Mid-Atlantic and Southeastern states, with more than 300 clinicians serving patients across 110 locations in seven states. Anne Arundel Dermatology is committed to delivering exceptional care to its patients through a comprehensive range of dermatological services combined with a focus on continual education and innovation. The organization prides itself on assembling some of the finest dermatologists and skin care professionals, making it a premier destination for those seeking expert medical dermatology... Show More
Job Requirements
- High school diploma or GED required
- 1 to 3 years of recent experience as a Medical Receptionist, Medical Front Desk, or Healthcare Receptionist preferred
- experience working in a medical office, clinic, surgical practice, or dermatology office preferred
- prior dermatology experience strongly preferred
- fluency in English
- excellent customer service and patient communication skills
- knowledge of HIPAA regulations and patient privacy practices
- ability to multitask and manage a high-volume front desk environment
- strong organizational and time management skills
- comfortable working in a fast-paced medical office setting
- detail-oriented with strong accuracy in data entry
- experience using a multi-line phone system
- proficient with standard office equipment
- EMR/EHR experience required
- ability to alphabetize and maintain organized medical records and files
- willingness to travel to nearby office locations for coverage when needed
Job Qualifications
- High school diploma or GED
- 1 to 3 years of recent experience as a Medical Receptionist, Medical Front Desk, or Healthcare Receptionist
- experience working in a medical office, clinic, surgical practice, or dermatology office preferred
- prior dermatology experience strongly preferred
- fluency in English
- excellent customer service and patient communication skills
- knowledge of HIPAA regulations and patient privacy practices
- ability to multitask and manage a high-volume front desk environment
- strong organizational and time management skills
- comfortable working in a fast-paced medical office setting
- detail-oriented with strong accuracy in data entry
- experience using a multi-line phone system
- proficient with standard office equipment
- EMR/EHR experience required
- ability to alphabetize and maintain organized medical records and files
- willingness to travel to nearby office locations for coverage when needed
Job Duties
- Greet and check in patients in a professional and welcoming manner
- manage patient scheduling, appointment confirmations, and referrals
- answer and screen calls using a multi-line phone system
- enter and update patient demographics and insurance information in the electronic medical record system
- verify insurance eligibility and review patient charts for accuracy
- collect copays, balances, and patient payments
- check out patients and schedule follow-up appointments
- maintain smooth front office operations and patient flow
- scan, upload, and distribute medical records, faxes, and correspondence
- respond promptly to patient messages and internal communication
- assist with basic billing and insurance-related questions
- help maintain office and product inventory
- perform end-of-day duties including reports and payment reconciliation
- support clinical and administrative staff as needed
- perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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