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Surgery Partners

Front Desk Receptionist / Registration

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Life insurance
Paid Time Off
401k Retirement Plan

Job Description

Our organization is a well-established healthcare practice dedicated to providing exceptional patient care and support through a compassionate and professional environment. We pride ourselves on maintaining a welcoming atmosphere for both patients and staff, while offering comprehensive medical services that cater to a diverse community. As a committed healthcare provider, we emphasize quality, accuracy, efficiency, and personalized attention in every interaction. Our practice is built on a foundation of trust, respect, and continuous improvement to enhance the health and well-being of our patients.

The Front Desk Receptionist position plays a crucial role in supporting the daily operations of our health... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a healthcare or medical office setting preferred
  • strong verbal and written communication skills
  • ability to manage high volume multi-line phone system
  • proficiency with computer applications and data entry
  • excellent interpersonal skills
  • ability to maintain professionalism and courtesy under stress
  • reliable attendance and punctuality
  • flexibility to adapt to changing work demands

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a healthcare or medical office setting preferred
  • strong customer service and communication skills
  • ability to manage multiple phone lines effectively
  • proficiency in computer applications including EMRs and practice management software
  • excellent organizational skills
  • ability to work under pressure and prioritize tasks
  • professionalism and courteous demeanor
  • adaptability and willingness to learn and accept feedback

Job Duties

  • Greeting patients and guests
  • performing check-in procedures including confirming and entering patient demographics into practice management system
  • assisting patients in completing consents, forms, and obtaining identification and insurance cards
  • preparing charts for the following business day
  • managing multi-line high volume calls and voicemails
  • collecting all copays and balances due at the time of service
  • notifying all scheduled patients of their financial responsibility prior to their date of service
  • competently navigating and using all computer applications including practice management systems, EMRs, internet-based applications, and standard office applications
  • relaying updates and information between patients, staff members, and providers to maintain smooth patient flow
  • cross-training to assist with overflow responsibilities
  • participating in group meetings and various committees
  • performing other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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