
Front Desk Receptionist - Radiation Oncology - 136757
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $34.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Job Description
UC San Diego Health is a prominent academic health system located in the San Diego region, renowned for its cutting-edge patient care, biomedical research, education, and community service. The health system encompasses two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, and specialized centers such as the Shiley Eye Institute, Sulpizio Cardiovascular Center, and the only Burn Center in the county. Additionally, it operates numerous outpatient clinics, contributing extensively to healthcare advancements and regional health improvement. UC San Diego Health is dedicated to fostering an inclusive and supportive work environment rich in diversity for all staff, faculty, students, and... Show More
Job Requirements
- Must have three years of previous related experience in a large complex healthcare setting
- Must possess working knowledge of medical terminology
- Must have excellent written and verbal communication skills
- Must demonstrate superb customer service skills
- Must be proficient in typing and creating well-organized emails
- Ability to work various hours and locations based on business needs
- Employment subject to criminal background check and pre-employment physical
Job Qualifications
- Three years of related experience in a large complex healthcare setting
- Working knowledge of medical terminology
- Excellent written and verbal communication skills
- Superb customer service skills
- Proficient in typing and creating well-organized emails
- Strong scheduling background preferred
- Experience with PCIS, EPIC, IDX, RIS medical center computer programs preferred
- Experience in Radiation Oncology, Oncology, or cancer-related clinic setting preferred
- One year of experience in patient registration preferred
- Fluent in English and Spanish preferred
Job Duties
- Manage all clinic calls by following UCSD experience and telephone guidelines
- Triage calls and direct them to appropriate staff
- Greet patients upon arrival and provide exceptional customer service
- Oversee patient registration and insurance verification processes
- Collect co-payments and process daily deposits
- Schedule and confirm patient appointments with accuracy
- Serve as liaison among physicians, nurses, and Radiation Oncology staff
- Use multiple computer systems proficiently to support clinic operations
- Perform additional clerical duties as assigned to aid clinic workflow
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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